Refund policy

Custom-Made and Personalized Clothing

At Amoor’s Boutique, custom-made and personalized garments are individually produced according to each customer’s selected measurements, designs, colours, and specifications.

Returns and Exchanges

Because custom-made and personalized garments are produced specifically for each customer, they are not eligible for returns or exchanges due to change of mind, incorrect customer-provided measurements, or personal preference, except where required by applicable consumer protection laws.

Damaged, Defective, or Incorrect Orders

If a custom-made item arrives damaged, defective, or materially different from the confirmed order specifications, please contact Amoor’s Boutique promptly with your order number and clear photographs of the issue.

We will review the concern and provide an appropriate remedy in accordance with applicable consumer protection laws.

Cancellations

Cancellation requests for custom-made orders must be submitted as soon as possible. Once production has started, cancellation may not be possible, subject to applicable law. Any approved refund will be communicated before processing.